Porto and metropolitan area

Home care with someone who answers for the case.

Not just someone in the house. A case manager, a nurse or doctor, who builds the plan, coordinates the team and signs the report every week.

Adult reviewing her care plan with her case manager at home

What it is

Clinical coordination at home, not a task list.

Onda Saúde home care is coordination of the whole case where the person lives. The case manager knows your relative by name, the medication and the context. They define the plan, liaise with the hospital and the attending doctor, and coordinate who comes into the home, including daily support with hygiene, mobility and nutrition when the plan calls for it.

It is the difference between having services at home and having someone who answers for the whole case.

Who it is for

Families in Porto and the metropolitan area.

We work from Porto, covering Matosinhos, Gaia, Maia, Gondomar and Valongo. For families who need continuity after a discharge, support in dementia or a chronic condition, or day-to-day presence without losing clinical rigour.

Porto
Matosinhos
Gaia
Maia
Gondomar
Valongo

What is included

One plan. One team. One report.

Case manager

A nurse or doctor, named from day one. They build the plan, carry out the scheduled visits and liaise with the hospital.

Coordinated team

Medicine, physiotherapy, speech therapy, occupational therapy and health care technicians, under one coordination.

Daily support in the plan

Hygiene, mobility, nutrition, fall prevention and presence, when the plan calls for it, with verified credentials.

Weekly report

Every Friday, by email: what happened, how things are evolving, what comes next. Signed.

In plain terms

How this differs from a typical home-help service.

A typical social home-help service focuses on meals, laundry, hygiene and housework. That support matters, and it is a different service.

Typical home help

  • Meals, laundry and housework
  • Hygiene and help with routines
  • Social support, without a clinician responsible for the case

Onda Saúde

  • A clinical case manager, a nurse or doctor
  • Daily support inside a plan that gets reviewed
  • Validated clinical indices and a signed weekly report

We do not replace social home help, and we do not talk it down. We offer clinical coordination at home, with day-to-day presence when the plan calls for it, not a lone home helper without a plan or a report.

How to start

A home assessment. A reply within 24 hours.

01

Write to us

Tell us about your relative's situation. We reply within 24 hours, with no commitment.

02

Assessment at home

The case manager assesses the person and the home using validated clinical indices, and listens to the family.

03

A written plan

What is needed, how often and by whom. Every price known upfront, credited against the first month if you go ahead.

Questions families ask

What families usually want to know.

What is home care, in your model?

For families, it usually means help at home: hygiene, mobility, meals, company. At Onda Saúde that daily support sits inside a clinical plan: a case manager, a nurse or doctor, coordinates the team and signs a report every week.

What does it cost? How is the plan set?

The case manager has three monthly packages: Essential €90 / month, Integral €160 / month and Premium €240 / month. That fee is the coordination and is in addition to clinical acts and health-care technician hours, which are set after the home assessment, with the price known upfront and a 10% discount on the à-la-carte table. Home assessment: €45. If you take a package, it is deducted from the first month.

Do you provide home care in Porto and the metropolitan area?

Yes. Our registered office is in Porto and we cover the metropolitan area: Matosinhos, Gaia, Maia, Gondomar and Valongo. If you are on the edge of that area, tell us and we will say so honestly.

How is home care different from a care home?

In a care home, the person moves house. In home care, the care comes to them. Onda Saúde exists for families who want their relative to stay at home, with a clinician responsible for the case and a plan that adjusts.

Who is responsible for the care?

A named case manager, a nurse or doctor. They build the plan, carry out the scheduled visits, liaise with the attending doctor and the hospital, coordinate the team and sign the weekly report. The monthly fee is the same whether the case manager is a nurse or a doctor; the choice depends on clinical complexity.

How is this different from a home helper alone?

A typical home-help service or a lone home helper covers day-to-day tasks. We also provide that support when the plan calls for it, but someone answers for the whole case: clinical indices, hospital liaison and a report the family reads every week.

The next step

Tell us about your situation.

Every family is different. Tell us about yours and we will tell you, honestly, how the plan would take shape.

Tell us about your relative's situation

We assess within 24 hours, with no commitment